Open-ended discussions were held with managers and group leaders, most of whom have technical responsibilities. The agenda included:
(a) The nature of the technical problems faced in process and product development and innovation, or that arise in production and servicing;
(b) The role of the capabilities and experience of individuals in the solution of such problems;
(c) How these abilities relate to formal education;
(d) How continuous learning depends on formal qualifications; and policies of the firm relating to continuing education;
(e) Employment policies and career patterns.
(f) The views of the person interviewed relating to the general questions of the study.
